Return Policy for BohoWears
At BohoWears, we want you to be satisfied with your purchase. If for any reason you're not, we have outlined our return policy below.
1. Eligibility for Returns
We accept returns on clothing, accessories, jewelry, bags, and footwear. The return must be initiated within 15 days from the date of receipt of the item.
2. Exclusions
All items must be returned in their original condition, unused, with all tags intact. Any items returned without their tags, in used condition, or after the 15-day period will not be eligible for a refund.
3. Initiating a Return
To initiate a return, please contact our customer service team by email at bohowears786@gmail.com. Please provide your order number, the item(s) you wish to return, and the reason for your return. Our team will provide you with a Return Merchandise Authorization (RMA) number and further instructions.
4. Return Shipping
The customer is responsible for all return shipping costs. Please ensure the item(s) are packed safely for transport to prevent damage. We recommend using a tracked shipping service as we cannot guarantee that we will receive your returned item.
5. Refunds
Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.
6. Late or Missing Refunds
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, as it may take some time before your refund is officially posted. If you've done all of this and you still have not received your refund, please contact us at bohowears786@gmail.com.
This policy is only applicable to purchases made online; in-store purchases are subject to the in-store return policy. Please note that our Return Policy is subject to change without notice. By purchasing from BohoWears.com, you accept and agree to this return policy and its terms.